Frequently Asked Questions
Q
How will HRM communications occur before and after mock/go live?
A
Emails will be sent with important notifications and details. This website will also be available for the latest HRM information and notifications.
Q
Will there be a test environment for review and keying data?
A
Yes, follow-up information will be sent later with URL and login instructions.
Q
Will GHRS data be available to agencies for internal processes (existing or new)?
A
Yes, HRM will reside on a SQL based platform. Several agencies are already connected and testing. Please reach out to SBS for further information. Existing processes will take precedence over new requests
Q
Will the timing of the pilot impact the COLA process?
A
No, The COLA will be run from GHRS before cutover to HRM.
Q
Will there be an opportunity to review STAARS data for the mock payroll?
A
Yes, there will be a test version of STAARS (copied from production before payroll) which will be used during mock. Agencies will be given access to verify data as needed.
Q
Will training be offered as remote or on-site sessions?
A
The focus will be instructor led hands-on training. However, Training videos, recorded training sessions and materials will be available online.
Q
Will guidance/assistance be available for administrators if issues arise during mock and/or go live payrolls?
A
Yes, a Help Desk will be in place to direct questions as need to the appropriate location (State Business Systems training, State Personnel, or Comptroller’s office).
Q
Where will pay stubs, W2’s and statements of benefits be accessed after the launch of HRM?
A
eMAP will remain to access all documents.
Q
How will reports be available for HRM? Will they be delivered or generated real-time?
A
- Reports will be available through InfoAdvantage.
- Reports can be delivered and/or generated real time by the end user.
Q
How much leave and history will be available online?
A
At cutover it will be the same retention timeframes that GHRS has available. In the future HRM will retain all time and leave data.
Q
Will agencies be allowed to provide feedback for future HRM enhancements?
A
Yes, all suggestions will be required for review and approval by State Personnel Department.
Q
Will the HRM launch replace the PDD0 screens?
A
No, the PDD0 screens will still exist in the mainframe. The method of access may change. Some users are accessing via GHRS. You will need to use a new command after logging into the mainframe for direct screen access.